Privacy Policy – Mr. Mobility.

At Mr Mobility, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase or service mobility equipment, or engage with our services. By using our website or providing your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:
 
* Full name
* Billing and shipping address
* Email address
* Phone number
* Payment and transaction details
* Product information related to electric wheelchairs, electric scooters, patient lifts, or other mobility equipment
* Service, repair, or warranty-related information

1.2 Website Usage Information

When you visit our website, we may automatically collect certain information such as:
 
* IP address
* Browser type and device information
* Operating system
* Pages visited and time spent on the website
* Referring URLs
 
This data is used for analytics, website administration, and improving user experience.

2. How We Use Your Information

2.1 Products and Services

We use your personal information to:
 
* Process and fulfill orders for electric wheelchairs, electric scooters, patient lifts, and accessories
* Provide delivery, installation, repair, and maintenance services
* Manage warranties and service requests
* Respond to customer inquiries and support requests

2.2 Marketing Communications

With your consent, we may send promotional communications related to:
 
* Mobility products and equipment
* Repairs, servicing, and upgrades
* Special offers or product announcements
 
You may opt out at any time by using the unsubscribe link in our emails or contacting us directly.

2.3 Improve User Experience

We analyze website usage data to:
 
* Improve website functionality and navigation
* Diagnose technical issues
* Enhance product offerings and customer experience

2.4 Legal and Regulatory Compliance

We may use or disclose your information to comply with applicable laws, regulations, insurance requirements, warranty obligations, or lawful government requests.
 

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with trusted third-party partners who assist us with:
 
* Payment processing
* Shipping and logistics
* Technical support and customer service
* Website hosting and analytics
 
These providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect your data.

3.2 Business Transfers

If Mr Mobility undergoes a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.
 

3.3 Legal Obligations

We may disclose personal information when required to do so by law or to protect our rights, customers, or business operations.

4. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
 

5. Your Rights

You have the right to:
 
* Access your personal information
* Request corrections or updates
* Request deletion of your personal information (subject to legal or warranty obligations)
 
To exercise these rights, please contact us using the details below.

6. Changes to This Privacy Policy

Mr Mobility may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

7. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mr Mobility

Address: 10450 Red Tailed Hawk Ln Land O’ Lakes, Florida, United States, FL 34638
Email: info@mrmobillity.com
Call/sms: +1(407) 410-2244
 
By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.